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My Daytona State

FalconAID Student Help Desk

Falcon-AID Logo

Kiosk Now Open

Please visit us at the Daytona campus, Building. 300, Room 109
Falcon-AID Student Help Desk Kiosk
Personalized assistance via walk-in, e-mail and over the phone
Our Mission

The Daytona State College Student Help Desk, Falcon-AID, is dedicated to being the first point of contact for students seeking technical assistance. Falcon-AID now works with the IT Help Desk and Falcon Online at the main Daytona State College campus to address all technical concerns with regards to the student/faculty/staff college environment.

We offer assistance with your smart devices in areas such as:
  • MyDaytonaState Student Portal
  • MyDaytonaState Student Portal password help
  • Viewing/accessing important service areas such as: Financial Aid, Admissions, Registration, etc.
  • Searching for available courses
  • Falcon Online support
  • Download certificate (Join-DSCWireless) to smart devices to gain access to our FalconSecure WIFI
  • FalconSecure wireless login
  • Access to Office365 through your student's account
  • UCF Students: creating temporary accounts (user/password) to grant access to DSC's computer labs
  • Directions to appropriate academic departments
  • Assistance with smart devices (i.e., laptops, iPads, tablets, smart phones) in topics related to college resources/services (only)
  • And more...

 

computer  WALK-IN HOURS (Daytona main campus only) Building 300, Room 109:

SPRING/FALL
Monday – Friday 7:30am – 5pm
Saturday (only) 8am – 4pm @ Building 210/Computing Commons

SUMMER "A" – "B"
Monday – Thursday 8am – 5pm
Friday 8am – 12pm
Saturday CLOSED

 

Phone OVER THE PHONE SUPPORT (386)506-3950 or extension 3950 for on-campus calls:

SPRING/FALL
Monday – Friday 8am – 8pm
Saturday (only) 8am – 4pm

SUMMER "A" – "B"
Monday – Thursday 7am – 8pm
Friday 8am – 12pm
Saturday CLOSED

 

Email us at: helpdesk@daytonastate.edu

 

Yudith Day_Wygant    Falcon-AID Coordinator I
Yudith Day-Wygant
Phone: (386) 506-3436
Fax: (386) 506-4441
Email: DayY@DaytonaState.edu

 

Arash  

Senior Tech Assistant
Arash Ramezani
Phone: (386) 506-3920
Fax: (386) 506-4441
Email: RamezaA@DaytonaState.edu

   Joxongir   Tech Assistant
Joxongir Khabibullaev
Phone: (386) 506-3933/3920
Fax: (386) 506-4441
Email: KhabibJ@DaytonaState.edu

 

 Micahel Soto

 

Tech Assistant
Michael Soto
Phone: (386) 506-3920/3033
Fax: (386) 506-4441
Email: sotom@DaytonaState.edu 

 

DISCLAIMER

Attention Students, Faculty and Staff!

Due to liability issues, the IT Falcon-AID techs are not allowed to touch or manipulate any smart (personal) devices that are not property of Daytona State College.

Our tech can assist you through directional instructions. If there is a problem with the device, or device software unrelated to our academic environment, we may recommend contacting the device/software vendor and/or manufacturer for technical support

 

Falconmail FAQ

Falcon Online FAQ

Information Technology Department (Faculty/Staff Support)


  

 Falcon-AID

 

 

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Daytona State College 1200 W. International Speedway Blvd., Daytona Beach, Florida 32114 (386) 506-3000

Daytona State College is an equal opportunity institution.

Last updated: 2015-08-28T12:05:12.699Z