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Complaint Process

Daytona State College Student Rights and Grievance Procedure

Students who perceive that they have been mistreated by college staff or faculty may register their academic or other grievance with a college supervisor, administrator or academic department chair. Distance Learning students must follow the same procedures. Reasonable accommodations will be made for Distance Learning students who are unable to attend meetings on one of the college campuses. Students must assume complete responsibility for complying with the informal grievance procedure and attempt to resolve their grievance at the lowest level possible. Students should consult with the Question and Answer Center to better understand the college procedure for resolving grievances.

Daytona State College desires to resolve student grievances, complaints and concerns in an expeditious, fair and amicable manner. Students residing outside of the State of Florida while attending Daytona State College through online/distance learning classes who desire to resolve a grievance should contact the appropriate College office (Bursar's Office, Financial Aid, Student Affairs, etc.) or contact listed below. However, if an issue cannot be resolved internally, you may file a complaint with the State of Florida or your State of residence. The Student Grievance Contact Information for Florida and individual States provides phone numbers, emails and/or links to state education agencies is noted below.

Licensing Agency: Florida Department of Education

Florida Colleges Complaint Form

Florida Department of Education
Division of Colleges
325 West Gaines Street, Suite 1544
Tallahassee, Florida 32399-0400

Accrediting Agency: Southern Association of Colleges and Schools

Southern Association of Colleges and Schools, Commission on Colleges Complaint Policy

Southern Association of Colleges and Schools
Commission on Colleges
1866 Southern Lane
Decatur, Georgia 30033-4097
(404) 679-4501

State of Residence 

List of State Offices for Complaints


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Daytona State College 1200 W. International Speedway Blvd., Daytona Beach, Florida 32114 (386) 506-3000

Daytona State College is an equal opportunity institution.

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Last updated: 2018-07-13T16:00:43.357Z