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DRAFT TEST VERSION - DSC Account Login Troubleshooting Tips

troubleshoot


Locked out of your account? 
Do not Remember Password? 
Password Expired? 

You may be able to regain access to your account via mypassword.daytonastate.eduNOTE: In order to use this tool, you first need to enroll in the password manager. Enroll in Password Manager Today!


Updating Password Across Multiple Accounts and Devices

After you change your password, make sure to update your other DSC systems currently using your old password with the new one; accounts include FalconMail, Outlook/O365, FalconOnline and the DSC email account that is synced on your smartphones, tablets, and/or laptops, DSC_Wireless WiFi password, saved web passwords, and any other systems that use your DSC account password. NOTE: If you do not update those accounts with your new password, your account might continue to get locked out.  Enroll in Password Manager Today!

Failed Login Lockouts

For your security, your account will lock out after several failed attempts to login to a computer on campus, FalconOnline, FalconMail, Outlook/O365. You can unlock your account immediately using the Password Manager. NOTE: Your account will unlock again after 15 minutes. Enroll in Password Manager Todayso that you can access your account should a lockout occur in the future.

DSC Wireless Connection

If you are having issues connecting to DSC_Wireless WiFi after changing your password, click/tap on "Forget Network" and re-connect. For instructions to connect/re-connect, go to https://www.daytonastate.edu/it/wireless/

If you are still encountering problems then please contact the HelpDesk at 386.506.3950 or email helpdesk@daytonastate.edu for assistance.

 

 

 

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Daytona State College 1200 W. International Speedway Blvd., Daytona Beach, Florida 32114 (386) 506-3000

Daytona State College is an equal opportunity institution.

If you are having any difficulty accessing our website, please contact the help desk at (386) 506-3950 or helpdesk@daytonastate.edu.

Last updated: 2017-02-14T15:00:39.27Z