Why should I use WAVE?
WAVE is available 24 hours a day, 7 days per week. You can check the status of your record, and report changes in your veteran affairs directly to VA. WAVE is the only system available to students worldwide.Go to the WAVE website. Follow the log-in instructions.
What else can I do on WAVE?
Check your records via web or phone!
Chapter 30 and 1606 only.
Has my request for benefits been processed?
Click on Benefit Status Information to see if VA has updated your record to show your current enrollment. If you've received benefits in a previous semester, your record will display on WAVE.
Has my monthly verification "hit"?
You can see if your verification has been processed, including changes in your enrollment. Be sure to allow two business days for processing of "no-change" verifications. It's not a "real time" system. Changes to your enrollment will take longer.
Can I start or change my direct deposit?
You can use WAVE to submit your Direct Deposit information. The information is sent to our Direct Deposit Center for processing.
Can VA send me a reminder to do my monthly verification?
If you choose, WAVE will email you a reminder to verify at the first of the month and again in mid-month if you still need to verify. WAVE can also send you your password if you forget it.
Can I still use the phone for monthly verifications?
Yes, just dial 1-877-823-2378 and follow the instructions. However, for any changes to enrollment, you must use the WAVE system.